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Thank you for choosing Roschalle — where every piece is blessed with intention and made to remind you of your power.
Because each item is considered a personal wearable and handled with care, we are unable to accept returns once the package has been opened.
💗 All sales are final.
💗 No returns or exchanges for hygiene & safety reasons.
However, your happiness matters to us deeply. If there is any issue with your order, please email us within 7 days of delivery.
We happily help with:
📌Wrong item received
📌Damaged or faulty item
📌Missing pieces
📌Package lost in transit
If your item arrives damaged, we will:
✨ replace it
✨ or issue store credit
Please include:
📌Order number
📌Clear photos or video of the issue
📌Packaging photo
We’re here to take care of you always 🧁💗