Shipping policy

We proudly ship worldwide with DHL Express, so your treasures arrive fast, safe, and beautiful.

✨ Processing Time: 1–3 business days
(Each piece is blessed & packaged with intention.)

✨ Delivery Time:

✈️ 3–7 business days with DHL Express
Delivery may vary due to customs or holiday periods.

✨ Shipping Rates:

✈️ Calculated at checkout depending on destination

✈️ Free shipping available for qualifying orders

✨ Order Tracking:
Once shipped, you’ll receive a tracking number via email so you can follow your Roschalle package in real time.

✨ Customs Duties & Taxes:
Some countries may charge customs fees upon arrival. These fees are the customer's responsibility.
We always provide accurate documentation to make customs clearance smooth and fast.

✨ Address Issues:
Please make sure your delivery address is correct. Roschalle is not responsible for lost packages due to incorrect or incomplete addresses.

✨ Lost Packages:
If your package is marked as “lost” by DHL, please contact us and we will assist you.

Your jewelry isn’t just an accessory — it’s a frequency. And we take great care to deliver that to you safely 🌸📿✨